Assistant Manager Connected Customer & Car (M/F/D)

Join the movement and find new inspiration.

We have an exciting opportunity as:

Assistant Manager Connected Customer & Car (M/F/D)



at the Kia Europe Headquarters in Frankfurt/Main, Germany.

Job mission:

One of the focus areas within the Digital Channels team is the Connected Customer & Car (CCC) area. The team ensures that data is connected across channels, products, and services in order to create a seamless customer experience at all touchpoints incl. the car. The team also facilitates creation of a single view of the customer (CRM) and enables value-adding services and analytics.

The role supports the definition and delivery of high-quality, reliable software, data, and integration solutions in the CCC area in the most efficient way in terms of time and cost, using state-of-the-art technology and methodology.

NB: in-car technology itself is the responsibility of Global R&D.

Your Responsibilities:

• Partner with Kia business functions to understand business requirements and priorities.

• Translate business requirements into IT requirements and projects.

• Manage IT projects from ideation through to delivery.

• Facilitate the delivery of high-quality IT applications and ensure development standards are in place including coding, pipeline, release management etc.

• Ensure that all IT systems are secure, scalable, and maintainable.

• Facilitate the communication between business teams and technical implementation partners.

• Support the continuous design and implementation of an integrated customer relationship management ecosystem and operating model.

• Collaborate with internal teams and external partners to integrate services and technologies into the connected customer & car ecosystem.

• Contribute to the technical roadmap for applications in the connected customer & car field in cooperation with business partners and HMG ICT.

• Stay up-to-date with emerging technologies, industry trends, and customer preferences to introduce innovation into Kia Europe.

Your talents:

• Degree in Computer Science, Business Administration with IT focus, or a related discipline

• 2-4 years’ experience in application management, solution engineering or development roles

• Experience in end-to-end project delivery and cooperating with external development partners.

• Experience in DevOps methodologies, agile and continuous delivery best practices.

• Good understanding of CRM solutions and operating models (e.g., Salesforce) and their integration into enterprise IT landscapes.

• Experience in connected car topics is advantageous.

• Ability to take initiative and work with limited supervision.

• Good analytical and problem-solving skills.

• Ability to adapt quickly to new tasks and challenges in a fast-moving environment.

• Very good verbal and written English communication skills (working language).

• Good interpersonal skills, customer mindset and multicultural competence.

  
  

Who are we?

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations

• Playing an active and important part in the development of Kia in Europe.

• Developing new frameworks and solutions

• Demanding challenges to which you can creatively contribute

• A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.