Intern (M/F/D) Service Marketing

Join the movement and find new inspiration.

We have exciting opportunities for you as:

Intern (M/F/D) Service Marketing

at the Kia Europe Headquarters in Frankfurt/Main, Germany

>> Minimum of 6 months, starting from October 2022

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years. 

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia. 

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations.
• Playing an active and important part in the development of Kia in Europe.
• Developing new frameworks and solutions.
• Demanding challenges to which you can creatively contribute.
• A competitive compensation package; a Job ticket, systematic off and on-the-job training, free staff restaurant as well as exciting company activites.

The Challenges: High - The Job: Great.

1. Your initiative, energy and persistence will ultimately determine your success.

2. You will work in a network of experts in Ownership Experience and other business professionals.

3. You have the spirit that makes us successful.

You are +++ ambitious +++ dynamic +++ flexible +++ optimistic +++ patient +++

The Requirements:

For your internship at Kia Europe you need to be enrolled during the whole internship period. Furthermore you need a valid visa and an unrestricted permit to work in Germany. We recommend completing a six-month internship with us, as this gives you sufficient time to learn about Kia Europe and familiarize yourself with your topic.

Purpose of Job:

Help to develop & deploy new campaign, E-Commerce activities and web platforms (MyKia/MYservice) to improve customer retention, service profit and Kia brand image in the Ownership Experience business.

Your Mission:

• Support content development & campaigning activities

- Help to identify needs for content requirements for products & services across markets and portfolio to leverage synergies

- Support in CMS (Adobe) for Ownership Experience content and troubleshoot

• Assist in the roll-out of the Pan-European eCommerce Strategy

- Coordinate content creation, management the set-up in shop & CMS system

- Support markets & provide content for various marketplaces (Amazon, eBay) and online shops on Pan-European level

- Support Go Live phases with testing and issue tracking

• Support in wider needs for reporting and insights generation

-Compile and coordinate regular and ad-hoc reporting for various purposes

- Support in managing a performance reports and insights

- Analyze data from various sources, like Adobe Analytics, online benchmarking and others to generate actionable insights

• Coordinate the regular exchange and facilitation with internal and external stakeholders

-Co-develop, organize and help moderate workshops and conferences 

• Support in the roll out of Pan-European Ownership platforms (MyKia web/app) and Dealer platform (MyService) 

- Coordinate content creation for MyKia and MyService platforms

- Support markets to provide content/trainings/tutorials for both systems functionalities and new developments

- Support Go Live phases with testing and issue tracking

Your Talents:

• Master student ideally in Digital Marketing, eCommerce or related fields
• Ideally vocational training in Digital Marketing, eCommerce and/or previous internship/working student in related field
• Digital savviness and drive incl. basic IT development knowledge
• Strong skills in project management & organization
• Outstanding communications skills
• Advanced skills in MS Excel & PowerPoint, basic knowledge in Adobe (AEM and Analytics)
• English: fluent or native

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.