Manager eMobility Service Provider (All genders welcome)

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We have an exciting opportunity as:

Manager eMobility Service Provider (All genders welcome)

in the Customer Experience Strategy and Solutions (CXS) department at the Kia Europe Headquarters in Frankfurt/Main, Germany

Job mission:

eMobility Service Provider (eMSP) is a strategical pillar of the overall Electrification’s plan of Kia Europe (KEU). This new position shares CXS’s vision to fix major issues of our customers on access to Electrification and will take part of CXS’s mission to conquest customers, by developing our current charging business, aggregating all services under Kia Charge:

Your responsibilities:

• Define and implement European eMobility Service Provider (eMSP)’s strategy

• Develop European eMSP backend of new charging app for a seamless customer experience 

• Develop pilot projects, manage full roll-out and solutions with our current suppliers

• Plan long-term integration of European solution into global solutions and platforms

Implementation of ideal Customer Experience into technical requirements and adequate eco-system:

• Focus on most simple charging solution, capability to charge everywhere, offer best tariff on the markets, best B2B usage for next light commercial vehicle charging solution

• Best sustainable charging platform to host all smart charging activities on the long term

Development of best technological solutions

• Develop EU backend to develop Kia Europe eMSP solution’s operability with frontend app, and secure performance of the charging solution in all countries

• Develop best charging platforms to improve customers satisfaction (payment solutions, customers support, seamless experience with current Kia assets)

• Develop on the long term a full integration within central platform solution to enhance current service

Implementation of the best Kia-tailored eco-system 

• Handle potential further negotiations with current charging suppliers to permanently improve Kia UX, charging management, offer & pricing, payment solutions and customer support.

• Elaborate technical requirements to make synergies between public and home charging

• Develop a new hub to manage future Kia Charge solutions into new business (LCV)

WHAT? To deliver

• New API solution for Kia Charge

• Enhance charging experience with development of a CPMS to merge Home charging CDR into billing processes

• Develop a PBV charging package to be integrated into the Fleet management system

• Develop a new platform to allow roll-out of all smart charging activities connecting Home & Public charging

Your talents:

Education:

• University degree

Experience:

• Minimum of 5 years’ experience in charging business and eco-system (OEM, eMSP, CPO, PSP, SaaS…)

• Experience with Software development on charging solution (UI, UX, IT protocols, API exchanges, IT backend, PSP…)

• Bring experience and vision on the holistic development of a eMSP solution

• Bring experience from consulting companies to prepare synthetical reports to top management

• Bring experience on Software as a Service solutions (UX, UI, Protocols, APIs, backend and support)

• Bring knowledge on new technology (V2X, dynamic charging, data exchanges between CPO, CPMS and eMSPs…)

• Experience in implementation of cross-functional projects

• Knowledge new trends about infrastructure / charging / Green energy and sustainability

 Skills:

• Driver seat & strong self-motivation

• High interest in eMobility services

• Business mindset to develop new profit center

• Good negotiation skills

• Good presentation skills

• Highly structured working style

• Fluent in English (written and spoken); an additional European language constitutes an advantage

• High potential to manage direct and cross-functional teams

• Good computer skills (MS-Office) especially excel and power point.

• Great planner with capability to “deliver” within deadlines

• Able to manage resistances and oppositions, finding solutions within the constrictions

• Dynamic, self-motivated with great level of originality

• Highly adaptable, flexible and able to deal positively with uncertainty.

• A strong mindset to implement complex topics

Who are we?

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations

• Playing an active and important part in the development of Kia in Europe.

• Developing new frameworks and solutions

• Demanding challenges to which you can creatively contribute

• A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.