Specialist Website & UX for Connected Car Services (all genders welcome)

Join the movement and find new inspiration.

We have an exciting opportunity as:

Specialist Website & UX for Connected Car Services (all genders welcome)



at the Kia Connect GmbH in Frankfurt/Main, Germany.

Job mission:

As Specialist Website & UX you are responsible for ensuring our website remains up-to-date, secure, and functioning optimally. The ideal candidate will have a blend of technical expertise, a proactive approach to problem-solving, and an eye for maintaining content accuracy and design consistency.

In addition, you are responsible to develop a social media strategy and to expand the presence on all channels.
As an optimal customer experience across all touchpoints is extremely important you should challenge the existing one along all of our touchpoints (app, head unit, website, social media channels) and support with ideas when new features/products are added. Therefore you would need to collaborate with cross-functional teams to design intuitive experiences that meet user needs and business objectives. 

Your Responsibilities:

• The following are main tasks and main responsibilities, but not limited.

• Website Management: Oversee day-to-day operations of the Kia Connect website, ensuring content is up-to-date and the site is functioning optimally.

• Content Updates & Optimization: Collaborate with internal teams to update and optimize website content, ensuring it aligns with Kia's brand and marketing strategies.

• Cross-functional Collaboration: Work with marketing, customer support, and IT teams to align digital initiatives with business objectives.

• Performance Monitoring: Track website performance metrics (traffic, bounce rates, conversions) and provide insights for optimization.

• User Experience and Design:

  1. Collect and analyze user feedback to improve the site’s user experience and functionality.

  2. Develop wireframes, mockups, and interactive prototypes to illustrate design concepts

  3. Plan and conduct usability tests to gather feedback and iterate on designs and customer journeys based on user input

• SEO & Analytics: Assist in SEO strategy to drive organic traffic and use analytics tools to monitor performance and identify opportunities for improvement.

• Project Support: Assist with digital projects and feature rollouts, ensuring the website is aligned with overall business goals.

• Compliance & Data Privacy: Ensure the website complies with data privacy regulations (e.g., GDPR, ePrivacy) and company policies.

• Being main contact person for press releases
  

Your talents:

Education:

• Bachelor’s degree in Computer Science, Web Development, Design, or a related field
  

• Experience:

• 1-2 years relevant work experience in the field of digital customer facing products ideally in a start-up environment or in an IT company

• Experience in automotive/mobility would be considered as a strong asset

• Experience working in Direct-To-Consumer role would be considered as a strong asset

•  

  Skills:

• Proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator, XD) or Figma

• HTML/CSS: Strong proficiency in creating responsive and semantic web designs

• Knowledge of using Google Analytics or similar tools to track and report on website traffic and performance

• Understanding of web security protocols to safeguard website integrity

• SEO knowledge

• Ability to think critically and creatively to solve user experience challenges

• Understanding user-centered design, wireframing, and prototyping.

• Familiar with project management

• Ability to initiate, manage and deliver complex projects

• Hands-on mentality paired with care and no fear of the unknown 

• Ability to influence behavior without organizational hierarchy

• Comfortable using Agile project management tools like Confluence or JIRA

• Strong motivation to work on new and unknown topics is needed

• Independent working style combined with team spirit is required

• Fluent in English (written and spoken), additional European languages are a plus

Who are we?

Kia Connect was founded in 2019 as a fully owned subsidiary of Kia Europe and is therefore part of the fifth-largest automotive group in the world.

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Our European headquarter that we closely cooperate with, Kia Europe, is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Žilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations

• Playing an active and important part in the development of Kia in Europe.

• Developing new frameworks and solutions

• Demanding challenges to which you can creatively contribute

• A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.